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Saturday, June 25, 2016

How to avail warranty for the products purchased online


Nowadays online shopping is quite popular. The reason behind this, is we get lot of deals, discount and offers in online shopping. And the most important thing is that we can get details and reviews of products quite easily.
To avail the warranty of the product purchased online, most of the time we have to visit the local service center of that product. But problem arises when the service center of the product is not present in the place where we live.
In this case one should search the contact details of the service center nearest to the city where we live. After that do the following things

  1. Communicate with nearest service center and tell them about your problem.
  2. When you find everything positive, mail your product to them with a letter describing the full detail of your problem with the product purchase.

Generally in such cases, the customer bears the cost of mailing the product to the service center and service center bears the cost of shipping the product back to the customer.

Recently I got the replacement of my two 'Logitech M185 Wireless Mouse' which was under warranty. I purchased the product online over eBay and the service center was not in my city. So to get the replacement, I followed the procedure as mentioned above. The total experience was more convenient than personally visiting the service center.

Friday, June 10, 2016

Indian Adsense Publishers Tips || Dealing with International Money Transfer Related Issues Easily



It feels very nice when you get payment for your work via Adsense and many of the medium level people who are involved in making money online with it, can tell you more about this feeling. They work very hard for it, where they face competition internationally and with big daddies of this field. But many a time some problems, like deductions by banks occur in Adsense Payment, this is an irritating situation but one should not panic about it. This type of  problem can be solved with some positive and different approach.
So I come straight on my blog post topic. As an Adsense Publishers to get payments you provide a certain details of your account to Adsense to get wire transfer (International Money Transfer). If you go through the details of it, you will see that you have to provide some information like details of your account, bank branch details like IFSC code and a swift code also.
This means your bank branch and the branch whose swift code is used will involve in the remittance of your money. If your bank branch has swift code then only it will handle the transaction.

Lots of Adsense Publishers in India live in small places and they fill the swift code of the nearest branch of their bank where they live and which have swift code facilities.  But when there is some issues regarding the remittance, their local bank branch usually says we cannot do anything because our system is not showing much details about your transaction. The details of your account shown to them is same as you can see in your online banking account.



So in this case you have to contact your bank branch, which actually handled the transaction. That is the branch whose Swift Code you mentioned in your Adsense Account.


But the next problem is how to reach out that specific swift code branch, that is far away from your location or sometimes the nearby city where you live. Physically visiting there or talking them over phone is an option. But these things are not easy and there are lots of problem in doing so, which everyone knows and I do not think it should be mentioned. The smart way is to contact them with an email. In email you can write down your issues and communicate them easily step by step. But usually specific branch email addresses are not provided openly by banks.
In this situation to communicate with them easily do following ways.

First Method
  Search online about your bank if they have a special cell who deals with Forex Transaction.


For an example see the Site of Corporation Bank  who provide a specific email for Forex Queries


Drop you mail to that Forex cell and they will forward you request to that specific branch with whom you want to communicate, it means it will play the role of a mediator. If there is no response at your first e-mail then send a reminder e-mail after 5-7 days. Your problem will solve...

Second Method

If you are not able to find such cell of your bank, or your Bank does not have such a cell, or such cell is not co-operating, then search Zonal offices of the bank and select proper Zone and drop them your email. 
For example search zonal offices of Corporation Bank and click the link... Chennai & Delhi Circle-Zonal Offices you will find a list as following.
Your Zone office will forward your request to that specific branch with whom you want to communicate.

I contacted many a time with these method with remote branches I wanted and got a solution to my problems.....
Hope it will help to the people who require such information.....

If anybody needs the swift details from the Google or want to contact them in problems Must read my blog discussing the same below....
Contacting Google Adsense Support in problems related to Wire Transfer

Tuesday, May 31, 2016

Screencasting as well as learning is quite easy in Autodesk Inventor




As I have mentioned earlier in my FB post screencasting in Autodesk Inventor is easy for me when I compare it with other CAD softwares. I am giving the reasons why. 

While using the software, you will witness, it speaks out itself and tell how to use software in a very convenient manner, it gives hints of operating tools which are very easy to follow. See the images below….

The image demonstrates that symmetric constraint tool is active in 2D sketching and I am going to apply it on displayed sketches..... see how software speaks out and tell the way to operate the tool along side of the mouse pointer.

Step-1

Step-2


This facility is not available in SolidWorks, Creo or Siemens Nx. They only give hints on status bar which viewers not able to see many a times. One thing more the hints are very clear and easy to understand.

Watch videos at following playlist to understand in detail what I mean to say......

Conclusion 

When software is speaking out itself, then I do not have to narrate much about what is being done and why?
The other benefit of this utility is if somebody is learning on its own these hints are very helpful in learning.

Note:--
To activate the command prompts as displayed in our videos, apply the following settings in the application options of Autodesk Inventor Software.





Monday, May 23, 2016

What measure we adapted to improve our YouTube videos to get more views



My this post will certainly benefit the people who create screencast videos on CAD or any other software without audio narration or the people who are not able to adapting various professional approaches mentioned over internet due to lack of sufficient resources.
Many a time we were requested to create videos with audio assistance which is quite a genuine demand by our viewers. So some time back we created such videos as required by the viewers, an example of such video can be watched below…


The playlist of such videos

But because we create lengthy videos in bulk we found it practically not viable to create such videos any more… A lot of involvement was required to produce such videos and to do this work with just two people was not possible.
So we adapted a different approach in our videos to make them more user friendly. We stopped adding audio narration and started to point out over specific area in the software interface by pausing the mouse pointer over it so that viewer can read the tool tip which is generated by the software and view can guess what we are we trying to do and why. Addition to it we added some annotation like arrows and rectangular boxes, a little bit of video introduction, screen shot images etc.
And the most important quality of our videos was we kept an average work speed in our videos instead of the speedy videos that are generally found over YouTube.
Watch the example of such video at the following link…
Playlist of such video
In this way we improved our videos which was also appreciated by our viewers and we started getting more views….
The conclusion is try to improve your work in any way which is in your reach and do not think much about what you can not do…….always think about the difficulties the viewer face in understanding your videos.





Saturday, April 18, 2015

Contacting Google Adsense Support in problems related to Wire Transfer


My this blog post focuses on how Indian AdSense publishers can contact Google AdSense Support Team in case of discrepancies in automatic payment process that are conducted through Wire transfer.


First read out why I needed to contact Adsense Support

I have seen a standard deduction of 4-25 USD in the each AdSense payment since this payment system was introduced in India.

The same has been witnessed by other Publishers from India as well. Check out following links of Adsense Help Forum to know the experience of  other publishers...

  1. Deduction of money while receiveing payment via. EFT
  2. I Recieved $16 Less Than Shown In Adsense Invoice

and there are many more that can be searched over there..

But in my last payment I observed a huge deduction of USD 118.77. The Bank involved in the transaction was Corporation Bank.

When I contacted my local Branch they were unable to give any answer regarding this issue and suggested me to contact the party who sent me the payment which in this case was Google AdSense.

In such cases contacting your local branch is useless because they are not capable of getting all the details needed, to solve this type of problem. The reason may be you provided swift code of another nearest bank branch in your adsense payment details. Read my other Blog post mentioning the way to contact the mentioned swift branch easily.

I wrote about this on Adsense Forum but there was no response by Google Adsense Support.

Then I searched how I can  directly contact Google AdSense Support for my problem. And found the way to contact them...I visited the following link

Wire transfer FAQs - AdSense Help 

There was following link to approach Adsense team in case of payment not received.

Contact AdSense Support.

After filling the form I got following mail from them;


Watch the following video to fully understand the process..



In reply to this mail I narrate my problem to them and sent the proof of money received (scanned  copy of my passbook)... 
After the several conversation over the mail, they provided the full detailed information of transaction along with swift details. 

In the meantime I visited the website of Corporation Bank.  On their Contact us page there was an e-mail address for Queries related to FOREX.

I forwarded all my conversation with Google Adsense Team to them along with my bank details.
My problem was acknowledged and the concerned department replied in a positive manner. Within a few days I got my payment back which was USD 108.77 .

This means a standard deduction of USD 10 along with bank charges and service tax which was bearable.... 

So the conclusion of all this is, follow the following steps to tackle such type of problem...

First step is to contact Adsense Team to get the proof of payment or a message stating there were no deductions at their part.

Next step is forward all the conversation with Adsense to your bank via a contact us e-mail address ....

Hope my this blog post will give some assistance to the people who are facing the same problem.
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